EMR / EHR Implementation / Installation Technician

Confidential Company  •  Las Vegas, NV
Salary depends on experience
Posted on 08/09/18 by Cynet Sytems
Confidential Company
Las Vegas, NV
Technology
Salary depends on experience
Posted on 08/09/18 Cynet Sytems

We are looking for EMR / EHR Implementation / Installation Technician for our client in Las Vegas, NV

Job Title: EMR / EHR Implementation / Installation Technician

Job Location: Las Vegas, NV

Job Type: Contract ? 12 Months / Contract to Hire / Direct Hire

"US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time." 

Job Description:

 

  • This position is responsible for leading the timely installation and service of connectivity products in the Client offices. 

This includes: 

 

  • Managing the timely installation, training, upgrade, relocation or removal of the products
  • Coordination and implementation of: Phone, DSL Cable-modem communications and Cabling
  • Preparation and performance of ASCII downloads
  • Ensuring patient historical results are available to client where possible
  • Working with Dispatchers and others to schedule installation events
  • Single Point of Contact with Client and Sales for status of installation
  • Follow up with clients to ensure satisfaction with installation and training. Communication with Client, Sales Representatives, Vendors, Hardware Preparation Team, Installers, Bridge team members and Help Desk
  • Conduct a phone survey with the client to identify best Care360 product for the Client Ensuring accurate and complete paperwork for Installers
  • Performing post-installation survey to ensure quality
  • Effective verbal and written communications with technical and non-technical individuals
  • Knowledge of Medical field strongly preferred. 
  • Familiarity with using problem tracking monitoring application, Astea, would be beneficial. Company provided cell phone for this use.

 

Additional Job Details:

 

  • This position requires candidate to use company provided vehicle for use to travel to locations requiring IT support, up to 8 hours a day (some overtime may be incurred). 
  • This is a temporary position.
  • Candidate must report onsite each day at the address noted to pick up their vehicle, and perform routine administrative functions. 
  • Familiarity with using a company provided cell phone for problem tracking and route designations. 

Skills needed: 

  • Preferably the application, "Astea Alliance". 5 Years Windows 7 OS knowledge as well as computer hardware and peripherals support. 
  • Will conduct both phone and in person interviews.
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