Account Consultant � Healthcare

5 - 7 years experience  •  Software

Salary depends on experience
Posted on 06/28/17
Detroit, MI
5 - 7 years experience
Salary depends on experience
Posted on 06/28/17

Job Summary


Make More Happen in a business-to-business sales coordinator and support position with Staples. Our sales team provides enhanced brand awareness for customers in the Healthcare, Education, Federal Government and Fortune 500 space by offering digital and offset print solutions as well as the largest assortment of promotional products in the country. Staples Business Advantage is an industry leader in providing office products to business of all sizes; our offering also encompasses a vast assortment of print, promotional, facilities, furniture and technology. The Print & Marketing HC Account Consultant is a premier sales coordinator and support position on our Staples Business Advantage selling team supporting existing accounts that offers a quarterly bonus opportunity.  Staples provides training and career development opportunities to support energetic, self-motivated sales professionals with an entrepreneurial spirit. If you thrive on establishing, building, expanding client relationships and putting your customer first, come join our passionate Print & Marketing sales team at Staples.  Are you ready to make more happen?


As a Print & Marketing Healthcare Account Consultant you will be part of a team responsible for accelerating growth in the print & promotional product space. You will also be responsible for the management of complex projects, assisting in implementation and sourcing support, developing and delivering internal and customer facing reporting, supporting HC National Sales Director and selling teams that include inside and outside print teams as well as other selling partners within Staples. In your critical supporting role you will be a trusted support resource that will enable the selling teams to strengthen existing and new Staples print relationships which will lead to additional revenue for Staples.

Primary Responsibilities

Project Management of complex initiatives, implementation support, RFP’s, ADHOC reports, develop team presentations, update Print HC support materials and provide general sales support as directed by the HC National Sales Director


Deliver accurate and timely reports against contractual obligations


Represent the best of Staples Print & Marketing Services in promoting products, services, and commitment to customer satisfaction to support business retention and expansion


Establish, build and expand relationships with internal customers


Fully understand regional and national purchasing agreements to able to support  the Print HC team in their efforts to sell print into various HC organizations and to collaborate with internal Staples partners


Partner with Staples Business Advantage Healthcare Sales team to support print customers

Utilize and work at a high level within Staples CRM and other systems  on a daily basis to support HC Print strategies, reporting, and communication

Basic Qualifications:

Bachelor’s Degree, or equivalent experience


5+ years business to business sales experience, Healthcare vertical market experience a plus


Experience using technology – laptop, smart phone, outlook


Strong communication skills;  active listener


Strong organization and time management skills


Comfortable with financial sales tracking and analysis




Preferred Qualifications:


Coachable, able to incorporate feedback


Proficiency in PowerPoint, Excel, and using a CRM (Customer Relationship Management tool)


Resilient - bounces back; adaptable - comfortable changing directions


Dynamic individual who functions with a high level of performance, thrives in working in a very fast paced environment, and enjoys cross channel collaboration with sales teams and internal support groups


Impressive ability to develop, service and manage a portfolio of high volume clients


Results oriented, driven by both financial and career opportunities


Comfortable making decisions without all the facts.  Positive in nature

Job number: 1008399

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